How to deal with 'those' clients

If any of you are designers and have had to deal with those pesky clients we described in a recent post, Frustrations, I have found the perfect clip about that situation, thanks to  Tracey Davids who alerted me:

Now my question is, do I send this on to those clients or do I just continue to grin and bear it?

My rebellious and sarcastic side says ‘Screw it and hit send!’ What do you think?

20 thoughts on “How to deal with 'those' clients

  1. Bev Rivkind

    You made my day! too hilarious! …….and oooooh so tempting to send – my cautious side says ‘don’t send’ – could come back to bite you if they pass it around or tell all their friends. On the other hand, a unique way to ‘educate ‘ the public. :) They certainly will get this message! Will be curious to hear what you decide.

  2. Linda in AZ

    * FANTASTIC, HILARIOUS and I would most definitely A*S*S*U*M*E, VERY TRUE… (and I’m not even a designer/decorator!!!)~~~

    The same people this is “based” on, and who NEED to see it, are the very ones who WON’T see & just “wouldn’t get it”, anyway… don’tchathink???

    Thanks for the chuckle!!!

    Linda in AZ *

  3. Valerie Wills Interiors

    This is fantastic. I think we should all forward this to our most difficult clients…..

  4. Mari

    OMG this is so true!! I work in photography and this is all you hear from people…thanks for posting!

  5. Blog Author(s)

    So funny, so true, good find Vincente. Makes me so clear on how important it is to be frighteningly clear with Clients re: Cost.

    I am the pilot on their journey, but I cannot guarantee that the person in the seat next to them won’t act up or that there won’t be turbulence. I am trying to land the plane safely, but yes there are 77 things that can go wrong, so buckle up, stay in your seat and let me fly the plane so we can all get to our destination safely.

    Why does the dog stick his head out the window and risk the bugs in the eyes and teeth? Because the ride is so worth it !

  6. A French Cloud

    I am dying…too funny and oh so true. I am always amazed that it’s the people with money that do this- perhaps that’s why they are the people with money :)

  7. Jacquelyn

    well, here’s the thing…do you really ever want that client again? hit send…

    I myself am showing my husband this, and that video is going straight to a client who still hasn’t paid the last bunch of invoices (not a huge amount compared to the contract, but it’s the principal of it all)…from 2 years ago! Being that he’s a professional, and he’s not stupid, he’ll definitely get the idea…

    Hysterical, it’s had me laughing even as I’m typing this…made my entire day! Thanks :)

  8. Sarah Klassen/Haute Design

    This video is priceless! I love it and can completely relate. I wish I could send this to a few people who need a look in the mirror, perhaps?

    I agree with Jacquelyn, this made my day :)

    P.S Don’t think any further / just hit “send”.

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